June 24, 2020

Metrics Guiding The Recovery – Part 1

What are the signs, or metrics, to recovery and how do we take this information and make good business decisions? Business Insider recently published an article […]
June 19, 2020

From Virus to Value

By Bob Harris, CAE For months associations have reacted to the pandemic. It is time to transition from the virus to communicating value.  Demands from members […]
June 18, 2020

Saving Sponsorships

By Bob Harris, CAE Associations have postponed or cancelled many events during these challenging times.  The lost sponsorships represent significant income as a percentage of events […]
June 17, 2020

Wasting Hours on Minutes

By Bob Harris, CAE The directors griped, “We start the meeting with the first order of business being approval of the previous minutes.  An hour is […]
June 5, 2020

Leadership, Governance, and Pandemic Recovery Book Review

Written by: Bob Harris, CAE Reviewed by: William D. Pawlucy, CAE, MPA, IOM The new board guide for the summer and remainder of 2020 is titled […]
June 3, 2020

Firing a Volunteer

By Bob Harris, CAE and Candace Boothby, CCE Volunteering is a part of America’s culture.   People step forward to help advance a cause or community. There […]
June 3, 2020

The Second Wave

By Bob Harris, CAE and Dot Miller, CAE We are hopeful there will be no second wave of the coronavirus, or that mitigation will reduce its […]
June 3, 2020

Wrong People at the Planning Retreat

By Bob Harris, CAE Association planning retreats are convened every few years.   They represent a significant investment in people’s time and meeting costs.    Attendees are asked […]
May 31, 2020

Extending Board Terms

By Bob Harris, CAE An association relies on its board to govern.   It sets the vision and advances the mission to best position the organization and […]
May 31, 2020

Back the Strategic Plan with Resources

Bob Harris, CAE and Leonard Toenjes, CAE There is a saying, “Put your money where your mouth is.”  It means if you have an idea or […]
May 23, 2020

LEADERSHIP, GOVERNANCE, and Pandemic Recovery Guide

By Bob Harris, CAE The pandemic has brought new challenges for boards of directors. Some have become paralyzed, wondering how to respond. The best have rallied […]
May 23, 2020

Pandemic: Opportunity for Improvement

By Bob Harris, CAE and Arturo Mariani, Author There are hundreds of stories about organizational and personal improvement during the pandemic.   People are sharing ways they […]
May 23, 2020

Vital Signs to Monitor for Recovery

“If my association went for a health checkup today, there would be some serious health issues”, said a president of a large healthcare association. As the […]
May 23, 2020

Don’t let the Association Burn Down

By Bob Harris, CAE For more than a month, executives have been in crisis mode.  They respond to urgent calls from members, media and government while […]
May 23, 2020

Association Officer’s Workbook

By Bob Harris, CAE An association or chamber is a group of persons working together to advance a cause or mission. Nonprofit organizations have served the […]
May 19, 2020


“In the long-run, members will judge their organization for how it responded.” -Bob Harris, CAE, May 2020   I asked an elected president of a large […]
April 5, 2020


Written by Bob Harris, CAE and William Pawlucy, CAE   Click Here to View or Download the Full PDF   After a devastating weather event neighbors […]
March 31, 2020

Adjusting Budgets Impacted by Crisis

Written by Bill Pawlucy, CAE and Bob Harris, CAE These are the words of association executives panicked by the pandemic’s financial havoc.   “Our conference is […]
April 18, 2019

What Nonprofits Can Learn From Chipotle

In a recent Washington Post article (February 2), the market for fast casual food has grown by 550% since 1999! Millennials, the age group of 18-34, are also making up the biggest demographic of the “fan” base of this model because they are finding themselves more strapped for time and money but want quality food with quality service.
April 11, 2019

How Technology Has Made a Major Impact on the Nonprofit Membership Model

Nonprofit organizations are only as valuable as the value they provide to their members (customers), period. The rise of technology and the shift in generations has made it difficult to sustain a traditional nonprofit model.
January 21, 2019

Changing Dynamics in the Board Room

As of the first quarter of 2015, the Millennial generation is the largest portion of the U.S. workforce and your association’s market of members and leaders.