Firing a Volunteer

By Bob Harris, CAE and Candace Boothby, CCE Volunteering is a part of America’s culture.   People step forward to help advance a cause or community. There are more than 1.5 million nonprofit, exempt organizations in the US.   Each has a board of directors and committee structure composed of volunteers.   While every person intends to add…

The Second Wave

By Bob Harris, CAE and Dot Miller, CAE We are hopeful there will be no second wave of the coronavirus, or that mitigation will reduce its impact.   Health officials have predicted a return in the fall and through the winter. Associations must prepare.  Are we taking advantage of what we have learned in the…

Wrong People at the Planning Retreat

By Bob Harris, CAE Association planning retreats are convened every few years.   They represent a significant investment in people’s time and meeting costs.    Attendees are asked to create a 3 to 5-year roadmap. The results should best position the organization and communicate value to members.  During the process, volunteers and staff will take deep dives…

Extending Board Terms

By Bob Harris, CAE An association relies on its board to govern.   It sets the vision and advances the mission to best position the organization and serve its members.   Through the pandemic, some directors may have reasons they can no longer volunteer.   Concerns about jobs, business survival, health and family come first.   It is…

Back the Strategic Plan with Resources

Bob Harris, CAE and Leonard Toenjes, CAE There is a saying, “Put your money where your mouth is.”  It means if you have an idea or plan, it should be supported by resources.  Without aligning resources any plan is unlikely to succeed.  In associations, resources include time, finances, committees, leaders, and staff. Roadmap A strategic…

Pandemic: Opportunity for Improvement

By Bob Harris, CAE and Arturo Mariani, Author There are hundreds of stories about organizational and personal improvement during the pandemic.   People are sharing ways they are adapting.   Organizational Improvement Many of the changes have positive, long term impact.  The adaptations are necessary or organic to survive, sustain, and thrive. For example, what used to…

Association Officer’s Workbook

By Bob Harris, CAE An association or chamber is a group of persons working together to advance a cause or mission. Nonprofit organizations have served the USA for more than 150 years. With 1.5 million nonprofit, exempt organizations, the common traits are a 1) mission statement and 2) a volunteer board of directors. Good governance…