In a recent Washington Post article (February 2), the market for fast casual food has grown by 550% since 1999! Millennials, the age group of 18-34, are also making up the biggest demographic of the “fan” base of this model because they are finding themselves more strapped for time and money but want quality food with quality service.
If we can’t answer the question of “why” and just reason that it is the way it has always been done, we will never center ourselves as executives.
Nonprofit organizations are only as valuable as the value they provide to their members (customers), period. The rise of technology and the shift in generations has made it difficult to sustain a traditional nonprofit model.
Why is it that year-over-year the priorities of a nonprofit organization change and major planning takes place yet sometimes committees and their composition remain relatively unchanged? It would be the same as leaving the budget unchanged year-over-year regardless of the changes in the organization.
Imagine being hired for the most important job in an organization with no training, no standard operating procedures and not knowing who your team is and how they support you.
The mission statement is the purpose or reason for existence. It should frame nearly every discussion, program, action and decision by boards and committees.
What happens to the “past” president of the organization?
How much time, care and preparation do we put into board meetings?
Performance excellence in a non-profit cannot occur without performance measures.
What does dysfunction look like? How do we fix it?